Whelp Features
Whelp is an AI-powered omnichannel customer service automation tool that serves a wide range of features to cover all sides of customer service processes for SMEs. You can serve your customers 24/7 without any human interaction. ChatGPT, Google AI and Amazon Lex are also integrated for better results.
1. Automated Ticketing System: Whelp provides an automated ticketing system that allows customers to submit tickets and get responses from the system.
2. Automated Chatbot: Whelp provides an automated chatbot that can answer customer queries and provide support.
3. Automated Knowledge Base: Whelp provides an automated knowledge base that can answer customer queries and provide support.
4. Automated Email Support: Whelp provides an automated email support system that can answer customer queries and provide support.
5. Automated Social Media Support: Whelp provides an automated social media support system that can answer customer queries and provide support.
6. Automated Voice Support: Whelp provides an automated voice support system that can answer customer queries and provide support.
7. Automated Reporting: Whelp provides an automated reporting system that can generate reports on customer service performance.
8. Automated Analytics: Whelp provides an automated analytics system that can generate insights on customer service performance.